Q. When can I receive my order? What are the delivery options available?

A. Orders are processed within 3-7 business days.

Upon completion, you would be notified by email.
 
Delivery options:
1. Courier Service (Applicable for orders smaller than 33cm x 24cm x 6.5cm in size):
Completed orders will be dispatched to our courier partners within 2 business days.
 
2. Self Collection (for all orders):
Please do inform us when you will be picking up your order.
 
Auntie Sticker Works
411 Jalan Besar Singapore 209014
Mondays to Saturdays 10am to 7.30pm
(closed on Sundays and PH)

Q. How do I order printing from your website?

A. In this guide we’ll walk you through the step-by-step process on how to order and make transactions through our website.

Purchasing Motorcycle/Car Vehicle Plate

  1. First you need to select your options from the dropdown button for your preference to your Base and Font colour.
  2. After selecting colours the price will show.
  3. Then input your plate number.
  4. You can now select the quantity of your order.
  5. Then click the ‘Add to Cart’ button.
  6. Additional Information tab will show the dimension of the sticker.

Purchasing Custom Sticker Printing

  1. First you need to click the dropdown menu button to choose the cutting shape or shape design that you prefer.
  2. Then you can input the dimension sizes for your liking as per width (cm) and height (cm).
  3. You can now select the quantity of your order.
  4. Then click the ‘Choose a file’ button to upload the artwork that you want us to do based on the JPEG, PDF, AI and EPS format with the maximum file size of 2mb.
  5. After that click ‘Calculate’ button to preview the total cost for your order.
  6. Then you can click the ‘Add to Cart’ button.

Purchasing Custom Text Die-Cut

  1. First you need to enter dimension sizes for your liking as per width (cm) and height (cm).
  2. Then you can input the text details or the wordings for your artwork.
  3. Next, you can click the dropdown button to choose the font for your liking and once you select, it will show sample text and you will have a lot of fonts to choose from.
  4. You will have an options for the colours as well.
  5. Then you can input the quantity of your order.
  6. You can check the total amount of the product by clicking ‘Calculate’ button.
  7. Then you can proceed to add your order to your cart by clicking the ‘Add to Cart’ button.

View Cart

  1. If you want to check your cart for your purchases you can just hover or click on the ‘Cart’ text option or the bag icon on the right hand side of the website and it will proceed to the cart page for a much detailed information of your orders.
  2. If you hover the bag icon or ‘Cart’ text there will be a popup information that you will also see some details of your ordered products and will have an option to click the button below “View Cart” or you can proceed directly to “Checkout” page.

Cart Page

  1. On this part you will see the product list that you ordered including the individual price, the quantity and the overall total of the products you ordered.
  2. This button “Continue Shopping” will help you go back to Online Shop page and give you options to add in more on your orders.
  3. Cart Total area will show you the total purchase and an option as well for the shipping of your products (e.g. Free, Shipping, and Local Pickup).
  4. If you have a coupon code you can add in before proceeding to checkout.
  5. Then click the ‘Proceed to Checkout’ button.

Checkout Page

  1. Billing details will need to input (e.g. Full Name, Address).
  2. You will have an option to ship your purchased products to a different address just tick the box and put the necessary information.
  3. Your Order area summarizes all the products you ordered.
  4. An option as well for the shipping of your products (e.g. Free, Shipping, Local Pickup) and total purchased.
  5. You need to tick on the box for the websites agreement and terms and conditions.
  6. Then you can click the button “Place Order” to process your order.

Order Details Page

  1. Order details will show all the products you ordered in a much detailed information including the delivery date, time and as well as the address.
  2. This is a confirmation that your order has been received and will gave you your order number for your reference.